Privacy Policy

1) Information We Collect

We may collect information when you visit our website, contact us, request a quote, or book a service, including:

• Contact Information: name, phone number, email address

• Service Details: pickup and drop-off addresses, item details, special instructions, preferred date/time, and any photos you choose to send

• Payment Information: payments may be processed by third-party payment providers; we do not store full card numbers

• Website Usage Data: IP address, browser type, device information, pages visited, and similar data collected via cookies/analytics

2) How We Use Your Information

We use your information to:

• Provide quotes, scheduling, and customer support

• Deliver services such as Local Delivery, Home Moving, and Furniture Removal

• Send confirmations, updates, and service-related messages

• Improve our website, operations, and service quality

• Help prevent fraud and maintain safety and security

3) Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with:

• Service providers (such as website hosting, booking/scheduling tools, analytics, and payment processors) to operate our business

• Legal authorities if required by law, court order, or to protect rights, safety, and property

4) Cookies & Analytics

Our website may use cookies and similar technologies to:

• Remember preferences and improve user experience

• Measure website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some website features.

5) Calls, Texts, and Emails

If you contact us or request a quote, we may communicate with you by phone call, SMS/text message, or email regarding your request, scheduling, and service updates. Message and data rates may apply depending on your carrier and plan.

6) Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We keep personal information only as long as reasonably necessary for:

• Providing services and customer support

• Maintaining business records

• Legal, tax, and insurance compliance

• Preventing fraud and resolving disputes

8) Your Rights and Choices

You may request to access, update, or delete your personal information by contacting us. We will respond as required by applicable law.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11) Contact Us

If you have questions about this Privacy Policy, contact us:

Email: sifirbirllc@gmail.com
Phone: 470-769-0931
Website: www.sifirbirlogistic.com

By using this website, you consent to this Privacy Policy.